When will I receive my order?

Our estimated dispatch and delivery times are as follows:

• Plain standard sized mats:
  Dispatch within 1 to 3 business days. Delivery may take up to an additional 5 business days.

• PVC backed coir matting, cut-to-size synthetic and needle punch matting, engraved mats:
  Dispatch within 3 to 5 business days. Delivery may take up to an additional 5 business days.

• Traditional hand-stitched coir matting:
  Dispatch within 7 to 21 business days. We aim to dispatch within two weeks, but during busy periods this can extend up to 21 business days. Delivery may take up to an additional 5 business days.

If delivery time is critical, please contact us and we’ll do our best to assist you.