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Delivery Details

We aim to get our mats to you just as soon as we can however the creation of some of our custom mats is very labour intensive particularly if you require your mat to be personalised and / or hand stitched (see a hand stitched mat being made here).

With this in mind our estimated dispatch times are as follows. Please note this is the dispatch time only. Delivery can take up to an additional 5 business days:

Style of Matting
Average Dispatch Time

Standard Sized Plain Coir Matting, Washable Mats, 

Rubber Mats

1 - 3 Business Days*

PVC Backed Coir & Printed Coir Matting, Cut to Size

Synthetic and Needle Punch Matting, Engraved Mats

3 - 5 Business Days*

Made to Measure Traditional Hand Stitched Matting

10 - 21 Business Days*

*Business days are classified as Monday to Friday and are not inclusive of bank holidays.

Delivery Pricing

We aim to keep our product charges as low as possible so unlike other retailers we do not hide delivery costs into our prices which generally mean you pay more. We hope you understand that our mats are often very heavy and large in size and this is reflected in the delivery costs as follows:

  • Mainland UK Delivery - £6.99 HOWEVER SPEND £100.00 OR MORE & GET DELIVERY FOR FREE!
  • Northern Ireland Delivery - £9.99
  • Scottish Highlands & Islands - £9.99

We use a range of different courier services due to the large variance in size and weight of our orders. Therefore, please allow up to 5 working days from dispatch for your order to arrive. We will send you a dispatch email containing the tracking information for your order once it has been booked in with the relevant courier service.

If you need your delivery for a certain date please get in touch prior to ordering to confirm whether your order will be dispatched and delivered in time. You can find all of our contact information by clicking here.